Sales Terms and Conditions Areas  

Payments  [Top]

  • 1st Cell Phones.com offers the easiest way to complete your online purchase.

  • Here are the steps to follow:

    • On a cell phone display or a cell phone group display, Press the Add To Cart button Add to cart to begin the transaction.

    • You will be transfered to the 1StCellPhones.com Shopping Cart.

    • Review your Choices and make quanity changes if needed.

    • Step 1: Press the Update QTY Button Update Quanty to update your quantity if changed or Press the Remove Button Remove a item to remove an item.

    • Step 2: Press either the Update Button Update PayPal Quanty or the CheckOut button PayPal Checkout Now and then you will then proceed to Paypal processing, follow Paypal's instruction to complete the transaction.


  • We will email you the tracking number for your package once your package has been shipped.

  • 1st Cell Phones.com accepts American Express, Discover, MasterCard and Visa via Paypal.

  • For Paypal payments:

    • We require orders from verified Paypal memebers with confirmed shipping address. ( US customers ONLY )

    • We reserve the right to ask for additional identifications to authenticate payment and shipping or billing addresses.

    • Additional identifications are photo identification, utility statement and credit card monthly statement.

  • We apologize for any inconvenience this may cause, however we do need this information for billing and shipping address verification purposes.

  • In most cases, please allow 24-48 hours for transaction completion during the 5 day business week. (Mon-Fri)


Shipping and Delivery time  [Top]

  • Please allow total delivery time of 3-10 business days for UPS or FedEx Ground.

  • We will provide you with a tracking number to track your package, once it is supplied by the carrier.


Manufacturer's Warranty  [Top]

  • In the event that a product needs to be returned to a manufacturer for service or warranty work, the customer is responsible for all shipping arrangements.

  • Please refer to manufacturer policies regarding the procedure and cost of shipping returns; please contact them for details.


Pictures and Descriptions  [Top]

  • 1st Cell Phones.com does not guarantee descriptions to be completely accurate and denies all liability.

  • Typos can happen and we apologize if there is a misrepresentation.

  • All prices, descriptions, and pictures can change without further notice


Return Policy and Terms:  [Top]

  • 1st Cell Phones.com offers a 7 Days Return Policy for defective items from the Date Of Arrival (DOA) at your location.

  • Any item lost in the mail will not be responsible by 1st Cell Phones.com

  • We will not be responsible for any product that becomes defective beyond the 7 days of receipt. The customer will have to contact the manufacturer for further assistance.

  • All return items MUST be brand new, factory sealed, unused, and untouched.

  • All returned items for refund are subject to a minimum 25% restocking fee (There will not be restocking fee on defective items).

  • Customers are responsible for return shipping charges. This also applies to defective items.

  • All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.

  • Before you return your items, you must contact us via Email and receive a Return Merchandise Authorization Number (RMA). Any returns sent without an RMA number will not be accepted by 1st Cell Phones.com. You, the customer, assume all responsibility for the package until it arrives at our office.

  • Please include the following information when returning an item:

    • Your RMA number on your invoice (Do not write on the items box. If so, the package will not be accepted even if it is not defective).

    • A copy of your original invoice with the RMA number (inside the shipping box).

    • A note stating the problem if you would like the return for replacement or exchange.


  • Note:

    • 1st Cell Phones.com will not be responsible for returned packages if lost by your mailing service.

    • Also note that shipping fees and insurance are NON-REFUNDABLE.

    • In certain cases, there might be other miscellaneous fees pertaining to your order which are also NON-REFUNDABLE.

  • Manufacturer's warranties are processed by the manufacturer. For warranty questions, inquiries, or repairs, please contact the manufacturer.

Other Notables:  [Top]

  • Some GSM phones may not contain instruction books in English or any particular language. You may download manuals from respective manufacturer's websites or order directly from manufacturers or service providers.

  • Some GSM phones may not contain US Power plug converters.

  • Customer is responsible to confirm the compatibility of the purchased item with their service provider.

  • Cingular is using 850MHZ in some regions of United States which is not supported by some Tri-Band phones.

  • Customer is responsible to set up the phone and the phone's functions including but not limited to the web browser.

1st Cell Phones.com reserves the right to modified or change this policy without any further notice.